As healthcare systems around the world grow more specialised, a quiet but increasingly critical challenge is coming into focus: how effectively doctors communicate complex medical information to patients. While diagnostics, medical devices, and procedural techniques continue to advance rapidly, patient understanding often struggles to keep pace. Bridging this gap is Eremedium, an India-born healthcare communication technology company that is building a global footprint by placing visual patient education at the centre of modern care delivery.
A Persistent Challenge in Specialised Healthcare
Across hospitals and clinics, doctors face growing pressure on multiple fronts. Consultation times are shrinking, patient volumes are increasing, and treatments are becoming more sophisticated. Even highly experienced clinicians can find it difficult to explain complex procedures, risks, and outcomes in ways that patients can easily understand within limited timeframes.
This challenge is especially pronounced in superspecialty care, where procedures are intricate and decisions carry significant emotional and physical implications. In such cases, gaps in understanding can lead to anxiety, hesitation, delayed consent, or poor adherence to treatment plans. Recognising this reality, Eremedium was founded in 2017 with a clear objective: to strengthen understanding between doctors and patients through visual communication.
“India has some of the world’s best doctors, but even the most experienced clinicians face challenges when explaining complex procedures within a limited time,” said Mohanish Singh, CEO of Eremedium. “We built Eremedium to support doctors with visual tools that simplify explanations and help build trust with patients.”
Visual Communication as a Clinical Aid
Unlike many HealthTech companies that focus on diagnostics, records, or hospital administration, Eremedium has concentrated on a different layer of healthcare: communication. The company views visual explanation not as a peripheral aid, but as a clinical tool that directly influences outcomes.
Eremedium’s platforms are designed to integrate seamlessly into existing clinical workflows, allowing doctors to enhance patient conversations without extending consultation time or disrupting care delivery. Over the years, this approach has gained steady acceptance among clinicians.
Today, Eremedium’s solutions are used by more than 15,000 doctors across 25 medical specialties worldwide. Its user base includes clinicians from cardiovascular and thoracic surgery, orthopaedics and spine care, neurosurgery, vascular surgery, interventional radiology, urology, and obstetrics and gynaecology. These are disciplines where clarity, consent, and patient confidence are critical to both ethical and clinical success.
Treating Patient Education as a Journey
A defining aspect of Eremedium’s strategy is its integrated product ecosystem, which approaches patient education as a continuous process rather than a single conversation. Instead of relying on one-point interventions, the company has developed a layered framework that supports patients at multiple stages of their care journey.
At the entry point is Medio, Eremedium’s in-clinic patient education platform, which is currently deployed across more than 10,000 healthcare waiting-area televisions. Medio introduces patients to visual explanations of conditions and procedures before they meet their doctor. By familiarising patients with basic concepts early, the platform helps reduce anxiety and prepares them for more focused and productive consultations.
Inside the consultation room, MedComm plays a central role. Delivered through a 22-inch touchscreen solution, MedComm allows doctors to structure conversations more clearly and systematically. Used by over 5,000 clinicians, it ensures that essential aspects of diagnosis, procedure, and recovery are consistently addressed, while still allowing doctors to maintain their individual consultation styles.
Complementing this is MedXplain, Eremedium’s flagship 3D cloud-based platform. Used by more than 9,000 doctors globally, MedXplain provides high-quality 3D animations that help patients visualise anatomy, disease progression, surgical steps, and expected outcomes. For many patients, these visual explanations make complex medical concepts far easier to understand than verbal descriptions alone.
Building Trust Through Clarity
Together, Medio, MedComm, and MedXplain form a layered communication framework that spans the patient journey from waiting room to counselling. This continuity ensures that patient education is ongoing rather than episodic. By reinforcing information at multiple touchpoints, Eremedium aims to improve comprehension, reduce fear, and support informed decision-making.
Doctors using the platforms report more focused consultations and better patient engagement, while patients benefit from clearer expectations and greater confidence in their care. Industry observers note that this emphasis on understanding aligns with a broader shift in healthcare, where outcomes are increasingly measured not only by clinical success but also by patient experience and trust.
From India to Global Markets
While Eremedium’s roots are firmly in India, the relevance of its approach has proven to be global. The company has expanded operations to Malaysia, Sri Lanka, South Africa, Ireland, and the United Kingdom. Despite differences in healthcare infrastructure and regulation, these markets share a common challenge: helping patients navigate increasingly complex medical care.
Eremedium is now preparing to enter markets in the Gulf Cooperation Council region, where digital health adoption and patient-centric care models are gaining momentum. This expansion reflects growing recognition that communication quality is a core component of healthcare outcomes, rather than a secondary concern.
“At its core, Eremedium is not just a technology company. It is a healthcare outcomes company,” said Ranjeet Sharma, Vice President at Eremedium. “Every animation and platform feature is designed to make conversations between doctors and patients clearer, more human, and more effective.”
Investing in the Future of HealthTech
Looking ahead, Eremedium plans to deepen its clinical content across additional specialties and invest further in advanced 3D and visual technologies. The company is also strengthening partnerships with hospitals and healthcare institutions in India and overseas, with the goal of embedding visual patient education more deeply into routine care delivery.
As healthcare systems increasingly recognise that patient understanding is integral to quality care, Eremedium’s focus on communication positions it as a key player in India’s evolving HealthTech landscape. In a medical world defined by growing complexity, the company’s work highlights a simple but powerful idea: better outcomes often begin with clearer explanations.
